Holder report offered devastating critique

In the midst of a series of scandals, Uber retained former US Attorney General Eric Holder to review the company’s practices and problems. The report recommended forty-seven changes, including restructuring Uber’s board of directors, restricting alcohol and drug use at company events, and firing then SVP of business Emil Michael .

Reviewing the version of the Holder report available to the public, one compliance consultant described the findings as “one of the most remarkable discussions of a complete workplace culture disaster that has ever been rendered for a multi-billion business.” The consultant continued: “If you changed some of the business and legal language, you might well think you were reading a report on Animal House.” (quote from New Yorker)

The version available to the public (linked above) is just 13 pages long and focused on recommended improvements, but Mike Isaac’s Super Pumped (p. 324) reports that the full report was “hundreds of pages long” and listed numerous specific concerns.  Isaac summarized:

It was … a winding, repetitive list of infractions that had occurred across Uber’s hundreds of global offices, including sexual assault and physical violence. The company had numerous outstanding lawsuits against it, and would likely face many more.

No one outside Uber’s Board of Directors would see the full text of the report. (Isaac p. 330)

Huffington accused of self-dealing

Bloomberg reported that Uber board member Arianna Huffington was accused of self-dealing. For one, she sought to have Uber provide driver hubs with “nap pods” from her new wellness company. Furthermore, Huffington’s new company received $50,000 in consulting fees from Uber, though Uber staff objected to those payments and the funds were ultimately returned.

Kalanick didn’t abide by leave

When pressed to take leave in response to mounting scandals, then-CEO Travis Kalanick was seen not to comply with the leave. Board member Arianna Huffington was seen as his proxy. Bloomberg reported that Uber’s finance team was spreading the word that Kalanick was still in charge. Among Kalanick’s activities while on leave was searching employee emails to investigate leaks.

Bloomberg reported that Kalanick’s handpicked executive team objected to his meddling while on leave and sent a letter asking him to stop. Business Insider added that a sixteen-person senior management team sent a letter to Uber’s Board, complaining that Kalanick was interfering with their work and asking the Board to intervene.

Kalanick resigned

In June 2017, Kalanick resigned from his position as Uber CEO.

Bloomberg reports that Kalanick’s resignation was to be presented as a graceful departure. Mike Isaac’s Super Pumped (p. 363) reports that Kalanick and investors had agreed to tell the press — falsely! — that Kalanick decided, on his own, to step down.

But a detailed New York Times article revealed the departure as the ousting it actually was. See also Investors asked Kalanick to resign.

Then-General Counsel Salle Yoo “expressed reservations” about acquisition of Otto

In summer 2016, Uber then-CEO Travis Kalanick sought to acquire a startup called Otto which specialized in self-driving vehicles. According to Bloomberg, then-General Counsel Salle Yoo “expressed reservations about the deal” and insisted on hiring Stroz Friedberg (cyber investigators) to assess any impropriety including the possibility, already known to her and Kalanick, that Otto co-founder Anthony Levandowski was bringing files from Google, his former employer.

Bloomberg reports that Uber’s board wasn’t aware of these concerns, the Stroz findings, or Levandowski’s retention of Google files.

Uber investors challenged board decision

In October 2017, Uber’s board voted to end the benefit that let early employees and investors get 10 votes per share, a benefit which had given those groups disproportionate control. In response, early Uber investors Shervin Pishevar and Steve Russell said they would sue to block the change. Their statement:

Today’s action by the board was the culmination of a blatant bait and switch, essentially robbing loyal employees, including the more than 200 early founding Uber employees and advisors, of their hard earned shareholder rights.