Alexander sued Whetstone but lost

In September 2018, Eric Alexander filed suit against Rachel Whetstone, alleging that she had violated a reciprocal non-disparagement clause in her severance agreement with Uber. In particular, Alexander alleged that Whetstone spread false, misleading, and disparaging information about Alexander’s response to the rape in India — which he says were the cause of his termination from Uber. Alexander also accused Whetstone of making a variety of racist comments, claimed that Whetstone incorrectly asserted he stole the rape victim’s medical file and bribed Indian authorities to get that file, and claimed that Whetstone said she would “ruin [his] career” by telling investigator Eric Holder about supposed misconduct.  Alexander argued that these statements were false and defamatory.

Whetstone argued, among other things, that a severance agreement required all disputes to be resolved through arbitration, not litigation. The court granted her motion to compel arbitration. In February 2023, the court entered judgment for Whetstone.

Indian driver threatened suicide

Mike Isaac’s Super Pumped (p. 187) reports an Indian driver who threatened suicide due to reduction in Uber’s payments to drivers:

One incident involved an Indian man who arrived at an Uber outpost in hysterics, upset that Uber had yet again slashed prices. The man took out a canister, doused his body in gasoline and then brandished a lighter, threatening to set himself ablaze unless Uber raised its rates again. Security guards tackled the man, wrestled him to the ground, and stripped the lighter from his hands.

Hyderabad driver suicide

Mike Isaac’s Super Pumped (p. 187) reports the suicide of a driver in Hyderabad, India after he wasn’t able to make his car loan payment on time:

An angry mob of drivers—some who drove for Uber, others employed by taxi organizations all too happy to stoke anger—showed up outside of Uber’s offices in early 2017 with the dead body of the thirty-four-year-old driver, M Kondaiah, dumping the corpse on the company’s front doorstep. If Uber’s wages for drivers in India weren’t so low, the group claimed, Kondaiah would still be alive today.

Banned in Delhi after driver allegedly raped passenger

Uber was temporarily banned in Delhi, India in December 2014 after a driver allegedly took a passenger to a secluded area and raped her.  The decision followed mounting accusations that the company had failed to conduct proper background checks on drivers.

Mike Isaac’s Super Pumped (p. 188) presents the incident in greater detail: The driver noticed that the passenger had fallen asleep, and raped her in the back seat of his vehicle. Afterwards, he threatened to murder her if she told the police.

Obtained medical records of a customer

After an unnamed customer reported being raped by an Uber driver in India in December 2014, Uber executive Eric Alexander obtained her medical records and showed them to CEO Travis Kalanick and SVP Emil Michael.  As of June 2017, Alexander had left Uber.

In a June 2017 lawsuit, the customer filed a lawsuit against Uber as well as Alexander, Kalanick, and Michael for intrusion into private affairs, public disclosure of private facts, and defamation. In addition to noting the impropriety of Uber managers obtaining and examining her medical records without her consent, she flagged the inconsistency between Uber’s public claims (“We will do everything … to help bring this perpetrator to justice and to support the victim”) and its actual action.