The Australian Competition and Consumer Commission said he would examine controversial contract provisions Uber required restaurants to accept when selling food through the Uber Eats delivery service. Restaurants complained about contract terms that said they, and not Uber, were responsible for late deliveries — though they thought it was Uber, and not them, that caused delays and was better positioned to make sure deliveries were on time.
EU’s top court said France can bring criminal charges against Uber managers
The Court of Justice of the European Union (Europe’s highest court) ruled that France can bring criminal proceedings against Uber. Uber had argued that its service was an “information society service,” but the Court said that Uber is a transport service. The difference was important: A new national law regulating an information society service would require that a member state (such as France) notify the Commission, and the absence of such notification would make the law invalid and unenforceable. But regulation of transport requires no such notification, making the law valid and enforceable.
Uber responded by saying the service at issue, UberPOP, was already discontinued in France.
Then-CEO Kalanick indicted in South Korea for violating transportation law
Then-CEO Travis Kalanick was indicted in South Korea in December 2014 for violating that country’s transportation law. South Korea’s Ministry of Land, Infrastructure and Transport said that Uber’s provision of paid transportation using unregistered vehicles was “clearly illegal activity,” and that this was the basis of the indictment.
Relationship with Arizona governor questioned
In its efforts to court Arizona governor Doug Ducey, Uber built a relationship with Ducey that was unusually close. The Guardian obtained emails showing that the relationship included joint press conferences, Uber service on the governor’s policy committees, Uber providing meeting space to the governor when he visited San Francisco, and even the governor potentially wearing an Uber shirt.
Ducey enacted policies favorable to Uber. In Phoenix, city staff reported “pressure placed on us by the governor” to enact policies that Uber requested. In one episode, Uber asked that the governor promote Uber Eats via a tweet, which he did the next day. Ducey’s Uber dealings were particularly close on the subject of self-driving cars. After California revoked DMV registration of Uber vehicles that had not obtained the permits California said were needed, Uber sought to bring those vehicles to adjacent Arizona, which the governor permitted. Moreover, prior to Uber’s announcement of its self-driving vehicles on the road in Arizona, Ducey had allowed the vehicles to operate unannounced.
The public benefit of Ducey’s pro-Uber policies was not always apparent. The governor touted collaboration between Uber and Arizona’s College of Optical Sciences, but that school’s dean commented that “Our dialog with Uber has not led to any significant ongoing research engagement.” The governor allowed Uber to test self-driving vehicles on Arizona roads, only to backtrack when an Uber self-driving vehicle struck and killed a pedestrian in Tempe, Arizona. The governor touted economic benefits expected to result from Uber’s activities in Arizona, but while Uber brought self-driving cars to the state, its engineering teams largely remained elsewhere.
Ordered to take self-driving vehicles off Arizona roads
After an Uber self-driving vehicle struck and killed a pedestrian in Tempe, Arizona, the state’s governor ordered all self-driving Uber vehicles off the road. The governor called Uber’s approach “an unquestionable failure to comply” with the state’s expectations for public safety.
Encouraged Argentinian users to pay via Bitcoin-backed credit card issued from Gibraltar
After credit card processors were ordered not to process payments for Uber in Argentina, Uber found a workaround. In particular, Uber encouraged Argentinian users to get credit cards from Xapo, a startup that issues credit cards that draw funds from a customer’s Bitcoins. Xapo issued cards out of Gibraltar and thus escaped the Argentinian injunction that targeted local credit card issuers.
Ignored multiple injunctions to cease operation in Argentina
Uber was found to be unlawful in Argentina, including for operating without a permit or tax-identification number.
A series of injunctions ordered the company to cease operations, and ordered telecommunications vendors and payment processors to cease supporting Uber. The Stanford Center for Internet & Society explained:
Shortly thereafter, a criminal prosecutor from the City of Buenos Aires issued an injunction ordering ENACOM (Argentina’s FCC) to block the UberApp. Apparently, ENACOM refused to comply with the injunction arguing that a local prosecutor was not a competent authority to order such a measure. On April 22, a criminal judge from the City of Buenos Aires ordered ENACOM to block Uber within the City of Buenos Aires jurisdictional limits. It is not clear whether ENACOM, a federal agency, will comply with a City of Buenos Aires order. Content circulation through communications networks is a federal matter in Argentina, which is supposedly beyond the reach of local government jurisdiction.
Finally, the Consumers Protection Agency of the City of Buenos Aires—an administrative agency—issued an injunction ordering telecoms to block the App and credit card companies to block any transaction related to the App. The injunction was issued against telecoms and credit cards as “contributors” to an allegedly harmful activity. A few days later, also a judge in Buenos Aires ordered credit card companies to cease their operations with Uber.
Nonetheless Uber continued operations, including encouraging Argentina users to pay via a Bitcoin-backed credit card.
European Court of Justice said Uber is a transportation service, may be regulated at national level
The European Court of Justice (the highest court in Europe) held that Uber is a transportation service, which may therefore be regulated by each country in Europe. The ECJ explained:
The service provided by Uber connecting individuals with non-professional drivers is covered by services in the field of transport. Member states can, therefore, regulate the conditions for providing that service.
In contrast, Uber had argued that the company was an information technology service, subject only to Europe-wide regulation and exempt from national law.
Acting US Attorney confirmed a “pending criminal investigation” of Uber
A December 2017 letter confirmed a “pending criminal investigation” against Uber by the US Attorney’s Office of the Northern District of California. This was the first official confirmation of such an investigation.
The letter indicated that the US Attorney’s Office had interviewed ex-Uber security analyst Richard Jacobs. See Jacobs’ allegations.
License suspended in Sheffield, UK
The city of Sheffield, UK suspended Uber’s license. Uber said this was an “administrative error” resulting from the company’s failure to change the name on its license based on the departure of the company’s UK head. Sheffield said such a change is not permitted, while Uber said it successfully made this change in other jurisdictions.